The Body by Gilles guides, bespoke programs and Nutrition plans eBooks are non-refundable from the moment of purchase. As these products are digital they are deemed “used” after download or opening. If for whatever reason you are dissatisfied, have any unanswered questions or are having trouble downloading the file, we provide full assistance to resolve any question or problem you may have. Please contact mail@bodybygilles.com

Returns Policy

EBooks and downloadable products have a strict no-refund policy so please be sure the product is right for you before buying.

Please be aware that download links to all eBook’s are valid for 7 days only. It is your responsibility to download your eBook within this time frame. Links will not be re-issued after the 7 days. If, however you experience difficulty accessing or downloading your purchased product, then help is available. Please also note that creating a backup file for your eBook is solely your responsibility. We will not re-issue links for loss or damage of computers. Backing up is the only way to ensure that your eBook is not lost should your hard drive fail. Customers are solely responsible for confirming that their devices are compatible with the eBooks they purchase. Refund will not be issued due to compatibility issues